TCSAcctCallTechSumm
Technical Support Calls Summary
Acme Truck Distributors Ltd
From first account to last account, for all vehicle models of any status
All control accounts
Any status overdue calls only dated from the beginning to the end, including call notes, including followup actions, ordered by customer alpha key
Account Name
Account
Vehicle Model & Chassis
Call Date & Time
Contacted By
Assigned To
Call Response Due
Status
10318
Freightways Express Ltd
CH689RST - 56344
05 Nov 2008
10:45AM
Carl Capstick
Carl Capstick
06 Nov 2008
05:00PM
Open
Contact:
Reg O'Brien
Status:
In Service
Settlement:
Not Settled and OverDue
Still experiencing power steering problems.
Subject:
Action:
05 Nov 2008
Fit new power steering pump and replace all hoses asap.
By:
TSL Howard Peters
12077
G N & J A McCathie
CH613RST - 71638
14 Oct 2008
10:00AM
Murray Officer
Ross Caske
21 Oct 2008
05:00PM
Complete
Contact:
Gordon McCathie
Status:
In Service
Settlement:
23 Oct 2008 11:00AM Settled Late
Concern regarding front brake wear.
Subject:
Action:
14 Oct 2008
| Arrange to inspect all front brake drums and pads, by 21 |
| Oct if possible. |
By:
TSL Jeremy Goodson
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Printed on 07 Nov 2008 at 11:27 AM