TCSDocuSReturnAnalysis
ACME TRUCK SERVICING LTD
Summary Item Returns Analysis as at 31 Dec 2005
For all warehouses, for all franchises, from first group to last group, from first account to last account, ordered by account number
For all return reasons, return quantities analysed by monthly periods
Return Reason
Jun 05
May 05
Apr 05
Mar 05
Feb 05
Jan 05
Jul 05
Aug 05
Sep 05
Oct 05
Nov 05
Dec 05
Account Name
Account
100805
Lamp, L/Range Driving 12V 55W
1
Damaged
1
100810
Lamp, L/Range Driving 12V 100W
1
Wrong Customer Charged
1
101691
Headlamp Insert, Inner, Q/H
1
Damaged
1
103104
Lamp, Cab Marker, Amber
2
Wrong Customer Charged
2
103105
Lamp, Cab Marker, Red
2
Wrong Customer Charged
2
105210
Bulb 12V 100W, Q/H
2
Wrong Customer Charged
2
105410
Bulb 24V 100W, Q/H
3
Wrong Customer Charged
3
108120
Battery, 12 Volt 21 Plate
1
1
2
1
Not Required
1
2
Wrong Customer Charged
1
1
108150
Battery, 12 Volt 27 Plate
1
Incorrect Item
1
108200
Battery, 12 Volt 37 Plate
2
Incorrect Item
2
108701
Fuse 5A, Blade
15
Wrong Customer Charged
15
108702
Fuse 7.5A, Blade
15
Wrong Customer Charged
15
108705
Fuse 20A, Blade
15
Wrong Customer Charged
15
Page 1 of 3
Printed on 30 Jan 2006 at 12:00 PM
TCSDocuSReturnAnalysis
ACME TRUCK SERVICING LTD
Summary Item Returns Analysis as at 31 Dec 2005
Return Reason
Jun 05
May 05
Apr 05
Mar 05
Feb 05
Jan 05
Jul 05
Aug 05
Sep 05
Oct 05
Nov 05
Dec 05
Account Name
Account
108706
Fuse 25A, Blade
15
Wrong Customer Charged
15
108707
Fuse 30A, Blade
15
Wrong Customer Charged
15
114151
Oil Filter, Detroit 8.2
2
Wrong Customer Charged
2
114152-S2
Oil Filter, Perkins
2
Wrong Customer Charged
2
117151-S2
Fuel Filter, Detroit 8.2
1
Not Required
1
117152-S2
Fuel Filter, Perkins
2
Wrong Customer Charged
2
119151
Top Hose, Radiator
3
Wrong Customer Charged
3
119151-NZ
Radiator, Top Hose (NZ Mod)
2
Wrong Customer Charged
2
119152
Bottom Hose, Radiator
5
1
Incorrect Item
1
Wrong Customer Charged
5
122104
Exhaust Tubing, 4"
10
Not Required
10
122105
Exhaust Tubing, 5"
10
8
Wrong Customer Charged
10
8
122204
Exhaust Clamp, 4"
4
Not Required
4
122205
Exhaust Clamp, 5"
10
Wrong Customer Charged
10
141605
Brake Drum, 15", 3 Spoke
1
Damaged
1
Page 2 of 3
Printed on 30 Jan 2006 at 12:00 PM
TCSDocuSReturnAnalysis
ACME TRUCK SERVICING LTD
Summary Item Returns Analysis as at 31 Dec 2005
Return Reason
Jun 05
May 05
Apr 05
Mar 05
Feb 05
Jan 05
Jul 05
Aug 05
Sep 05
Oct 05
Nov 05
Dec 05
Account Name
Account
142312
Brake Lining Set, COF 0.36
3
Damaged
2
Not Required
1
143320
Service Chamber, Type 20
5
2
2
Incorrect Item
2
2
Wrong Customer Charged
5
143324
Service Chamber, Type 24
7
Incorrect Item
2
Wrong Customer Charged
5
143330
Service Chamber, Type 30
2
Damaged
2
145710B
Slack Adjuster, 10 Spline
6
4
Incorrect Item
4
Not Required
1
Wrong Customer Charged
5
145728B
Slack Adjuster, 28 Spline
5
Wrong Customer Charged
5
165151
Detroit 8.2 Waterpump Re-manf
1
1
1
2
1
1
Damaged
1
1
Not Required
1
2
1
Wrong Customer Charged
1
165159
Misc Waterpump Re-manf
1
1
Not Required
1
1
Total Quantity Returned:
99
35
2
5
3
8
4
5
14
11
2
13
Page 3 of 3
Printed on 30 Jan 2006 at 12:00 PM